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  • Writer's pictureGemma Walton

Boosting Your Small Business: Why Google My Business is Still a Must-Have Tool in 2023

Updated: Apr 9

In the huge and ever-growing world of online marketing, it's easy for small businesses to get lost in the mix. But there’s one must have tool, Google My Business (GMB) that is here to save the day!


In this blog post, I'll explain why Google My Business remains an essential tool for small businesses in 2023 and how it can supercharge your SEO efforts and provide you with ten invaluable tips to maximise your GMB potential.

Boosting Your Small Business Why Google My Business is Still a Must Have Tool in 2023

Why Google My Business Matters:


Picture this: You're searching for a nearby coffee shop, restaurant or any business online. What's the first thing you do? Chances are if you’re like me, you'll pull out your smartphone and Google it or if you’re at your computer you’ll open your browser and start searching. Google My Business ensures that your small business appears prominently in these local searches. Here's why it's still crucial:


Increased Visibility: Claiming your GMB profile makes your business show up in local searches, Google Maps, and even Google's knowledge panel.


Trust and Credibility: Having a verified GMB listing generates trust in potential customers. They can access your business's information easily, including hours of operation, contact details, and probably one of the most important areas - reviews.


SEO Boost: Google loves businesses that use GMB. An optimised profile can improve your local SEO and enhance your overall online presence.

Top 10 Tips for Harnessing the Power of GMB

Top 10 Tips for Harnessing the Power of GMB:


1. Claim Your Profile: You need to make sure you claim your profile if you haven't already.


Google provides step-by-step instructions on how to do this here:



2. Accurate Information: Make sure that all your business information is accurate and up to date. This includes your address, phone number, website, and business hours.


3. High-Quality Photos: Add high-resolution images of your business, products and services. The more images the better as these showcase what you do to potential customers.


4. Use the Right Keywords: Add relevant keywords into your business description. This helps Google understand what your business is about.


5. Services and Products: Highlight these on your GMB profile. You can list your services and products, complete with descriptions, prices and link back to your website.


6. Customer Reviews: Encourage satisfied customers to leave reviews on your GMB page. Respond to these reviews, whether they're positive or negative, to show your engagement.


7. Regular Updates: Keep your audience informed by posting regular updates, such as events, promotions, or news related to your business.


8. Q&A Section: Use the Q&A section to answer common questions that potential customers might have about your business.


9. Insights: Monitor your GMB Insights to understand how users are interacting with your listing. This data can help you make informed decisions.


10. Google Posts: Take advantage of Google Posts to create engaging content. Share news, offers, and updates to keep your audience engaged.



Additional Resources:


Here are some useful links to get started with Google My Business:


Google My Business Setup Guide https://www.google.com/business/how-it-works/

Optimising Your Google My Business Listing https://support.google.com/business/answer/3039617

Google My Business Help Centre https://support.google.com/business/



Google My Business is still an invaluable tool for small businesses looking to boost their online presence, increase visibility, and improve SEO. By claiming your profile, providing accurate information, optimising for keywords, and engaging with your audience, you can harness the full potential of GMB and watch your business thrive in the digital age.


So, what are you waiting for?


Get started today and let Google My Business work its magic for your small business!



If you’re looking for help or support for a marketing project to help your business grow by improving your online presence, please check out the Digital Marketing Services I Provide.


Not sure or want to have a chat about this in more detail then please Contact Me directly.


Are you looking to upskill and learn more about AI, Business Analysis, Data Protection? Check out these Online Courses now.


You can also check out my podcast "Like Click Share" for digital and marketing tips and advice or head to the channel page on You Tube.

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