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  • Writer's pictureGemma Walton

What Soft Skills Do You Need If You’re A Business Analyst?

Updated: Apr 25

Here, I’m going to discuss the soft skills that will make you a good business analyst, although you may include your expertise as well. If you want to become a successful business analyst, it is always going to be helpful for you to work on your people skills, along with improving your technical capabilities. Identifying and possessing these skills will allow you to become a successful business analyst that helps grow the business organisation and learning these skills will shape your career and pay. But what soft skills do you need if you're a business analyst?


Good communication and interpersonal skills will provide a business analyst with the confidence to conduct meetings. Business analysts work with a lot of different people across a business, and they must be familiar in a lot of different styles and communications techniques to know where stakeholders are coming from, to take discussions from problems to solutions, and to ensure that cohesion is maintained along the way. In addition to being active listeners, I feel that being able to navigate various personalities, various communication styles, and even competing priorities is a critical skillset for business analysts.

What Soft Skills Do You Need If You’re A Business Analyst

You could argue communication is the required skill of the project manager, but it is equally necessary of the business analyst. When working on solutions and maintaining healthy relationships with outside partners, business analysts also require negotiating skills. As mentioned earlier, business analysts should not be working in a vacuum, which means they might have to build and maintain relationships with other business and technology teams, and thus building relationships is a crucial skill that is required of them.


With these soft skills, business analysts can effectively work together with their project managers, stakeholders, and other team members. Business analysts must blend soft skills with technical skills to achieve the best results. Employers appreciate soft skills, as these allow business analytics professionals to work collaboratively, collaboratively, and to thrive in the organisation.


To drive change, business analytics professionals require a blend of fundamental knowledge, experience, technology, and both hard and soft skills to carry out their day-to-day work and practices. Regardless of what kind of analytics one works on, being able to provide the hard and soft skills mentioned above makes the business analytics professional a valuable member of any company.


The blend of technical and non-technical skills that Business Analytics professionals possess makes them uniquely suited to give businesses that competitive advantage they desperately need in a Big Data world. A business analyst must fulfil a multitude of duties; therefore, they need to possess a robust skillset, which is a blend of technical and non-technical skills.


Knowing a projects scope and requirements can require decision making skills, hence, a business analyst needs to possess good decision-making skills.


Efficient Communication Skills - A business analyst should possess good communication skills and be able to convey any information to the team members. A business analyst uses their verbal and written communication skills in various situations, such as gathering requirements, initiating a new project, and validating the solutions for an issue. Any person with a high-performing work profile should possess great communication skills.


The specialist should have a good rapport with stakeholders regarding requirements collection. You will have to establish a relationship with the stakeholders at an early stage of the project, and there are several ways to do this. You will also need to help co-workers with solving technical problems, particularly if these include negotiations among several business or technical stakeholders.


You will become better at doing this over time, and you will learn what works well with stakeholders in various business units. You will be in meetings with Technical, Non-Technical, and folks from all the different business units. You will work closely with colleagues across the business to define IT solutions to different business functions.


You will need to be a data analytics specialist, as well as having coding skills. Alongside this, you need to work on honing your skills in business analytics to achieve the desired results. Focus on building on the skills listed above to thrive in business analytics and reach a secure, financially productive place for yourself.


Negotiation is one of the critical skills in business analytics that every analyst should strive to build. Later, when similar problems arise, the business analyst can utilise previous solutions, thus saving time and preventing unnecessary issues.


Once hired, your first goal should be to understand the business and its objectives. This is one of the most crucial skills to possess; you must possess a good knowledge about business as well as an understanding of the advancements of the technology/business to see the bigger picture and to remember this when you are developing a system. You should have proper skills for interfacing with various persons at various levels of an organisation. Not all the people that you will come across will be good communicators, some will speak too long, some will go off-topic, and some will be difficult to understand, you must listen to those stakeholders who are trying to communicate ineffectively, deciphering what they are saying takes patience.

If You’re A Business Analyst What Soft Skills Do You Need

Those working in Business Analytics that really do have diverse backgrounds of knowledge will have an easier time getting the correct information out of stakeholders and identify business opportunities. People working in analytics should be able to tell stories using data, with solid skills in writing and presenting.


You can use these soft skills as your anchor point as you bring people along to make sure that the organisational changes are adopted, and you, in turn, are succeeding. The required Business Analyst Leadership skills include making business-related decisions, assigning tasks, and communicating information, key decisions related to technology, and working collaboratively with other team members to create a stronger team.



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